Agenda and minutes

Venue: Committee Room 3 - Senedd. View directions

Contact: Naomi Stocks 

Media

Senedd.TV: View the webcast

Transcript: Transcript for 07/12/2017 - Equality, Local Government and Communities Committee - Fifth Senedd

Items
Expected timing No. Item

1.

Introductions, apologies, substitutions and declarations of interest

Minutes:

1.1        The Chair welcomed Members and members of the public to the meeting.

 

1.2        Apologies for absence were received from Bethan Jenkins AM, Jenny Rathbone AM, Gareth Bennett AM and Mick Antoniw AM.

 

1.3     Janet Finch Saunders AM declared a relevant interest.

(09.15 - 10.15)

2.

Public Services Ombudsman (Wales) Bill: evidence session 2

Nick Bennett, Public Services Ombudsman for Wales

Katrin Shaw, Director of Policy Legal and Governance

Chris Vinestock, Director of Investigations and Chief Operating Officer

Supporting documents:

Minutes:

2.1 The Committee received evidence from:

 

·         Nick Bennett, Public Services Ombudsman for Wales

·         Katrin Shaw, Director of Policy Legal and Governance

·         Chris Vinestock, Director of Investigations and Chief Operating Officer

(10.30 - 11.30)

3.

Public Services Ombudsman (Wales) Bill: evidence session 3

Ruth Friel, Head of Patient Experience, Cwm Taf University Health Board

Shan Kennedy, Head of Investigation and Redress, Betsi Cadwaladr University Local Health Board

Denise Williams, Senior External Reporting Manager, Betsi Cadwaladr University Local Health Board

Angela Hughes, Acting Assistant Director of Patient Experience Cardiff and Vale UHB and Chair of the All Wales Listening and Learning from Feedback group

Supporting documents:

Minutes:

3.1 The Committee received evidence from:

 

·         Ruth Friel, Head of Patient Experience, Cwm Taf University Health Board

·         Shan Kennedy, Head of Investigation and Redress, Betsi Cadwaladr University Local Health Board

·         Denise Williams, Senior External Reporting Manager, Betsi Cadwaladr University Local Health Board

·         Angela Hughes, Acting Assistant Director of Patient Experience Cardiff and Vale UHB and Chair of the All Wales Listening and Learning from Feedback group

(11.30 - 12.30)

4.

Public Services Ombudsman (Wales) Bill: evidence session 4

Rosemary Agnew, Scottish Public Services Ombudsman

Marie Anderson, Northern Ireland Public Services Ombudsman

Supporting documents:

Minutes:

4.1 The Committee received evidence from:

 

·         Rosemary Agnew, Scottish Public Services Ombudsman

·         Marie Anderson, Northern Ireland Public Services Ombudsman

 

4.2 During the session the Northern Ireland Public Services Ombudsman agreed to provide:

·         A copy of the published paper on the savings to investigative resources as a result of own initiative investigations;

·         A copy of the report on “Mapping the administrative justice landscape”, published in 2014;

·         The decision making framework for own initiative investigations.

 

4.3 During the session the Scottish Public Services Ombudsman agreed to provide further information on the parliamentary set principles which provide the basis for the complaints handling procedures model.

(13.15 - 14.15)

5.

Public Services Ombudsman (Wales) Bill: evidence session 5

Disa Young, Head of External Affairs, Welsh Independent Healthcare Association

Jacky Jones, Deputy Chair of Welsh Independent Healthcare Association and Executive Director of BMI Werndale

Supporting documents:

Minutes:

5.1 The committee received evidence from:

 

·         Disa Young, Head of External Affairs, Welsh Independent Healthcare Association

·         Jacky Jones, Deputy Chair of Welsh Independent Healthcare Association and Executive Director of BMI Werndale

6.

Paper(s) to note

6.1

Letter from Bangor and District Women's Aid in relation to the Welsh Government's draft budget 2018-19

Supporting documents:

Minutes:

6.1.a The Committee noted the letter from Bangor and District Women's Aid in relation to the Welsh Government's draft budget 2018-19.

6.2

Letter from Adam Price AM in relation to the Public Services Ombudsman for Wales

Supporting documents:

Minutes:

6.2.a The committee noted the letter from Adam Price AM in relation to the Public Services Ombudsman for Wales.

6.3

Letter from the Welsh Language Commissioner in relation to Welsh medium childcare and early year's education provision

Supporting documents:

Minutes:

6.3.a The Committee noted the letter from the Welsh Language Commissioner in relation to Welsh medium childcare and early year's education provision.

6.4

Letter from the Minister for Housing and Regeneration in relation to making the economy work for people on low incomes

Supporting documents:

Minutes:

6.4.a The Committee noted the letter from the Minister for Housing and Regeneration in relation to making the economy work for people on low incomes.

6.5

Additional information provided by the Public Services Ombudsman for Wales in relation to scrutiny of the annual report

Supporting documents:

Minutes:

6.5.a The Committee noted the additional information provided by the Public Services Ombudsman for Wales in relation to scrutiny of the annual report.

7.

Motion under Standing Order 17.42 (vi) to resolve to exclude the public from the remainder of the meeting

Minutes:

7.1 The Committee agreed the Motion.

(14.15 - 14.30)

8.

Public Services Ombudsman (Wales) Bill: consideration of evidence received under items 2, 3, 4 and 5